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Selected work/Discover Bilston

Discover Bilston

A town platform built around its people.

Community · Discovery · Publishing · Custom development

Bringing local businesses, events, culture and visitor information into a connected digital service, with structured publishing behind the scenes.

The journey

From local contribution to useful discovery

A public experience built around finding places and activities, supported by an evolving contributor and publishing workflow.

Contribute

Local knowledge and listings

Review

Consistent publishing controls

Publish

Structured places and events

Discover

Search, categories and maps

Visit

Useful local information

Improve

Learn from site activity

1A clearer way to explore Bilston

The public site brings businesses, events and town information into useful routes for residents and visitors.

  • Business categories and local listings
  • Events, music and town guides
  • Location information and maps

2Tools for local contributors

The evolving platform scope includes focused tools for maintaining profiles and contributing events, with publishing controls around them.

  • Business profile management
  • Event contribution workflows
  • Permissions and validation

3Promotion with a destination

Structured pages give local promotion somewhere relevant to lead, while analytics can inform the next improvements.

  • Searchable business and event content
  • Destinations for campaigns and social links
  • Evidence to guide ongoing development

The planned journey

From contribution to discovery

A platform being built around businesses, visitors and town-centre activity.

  1. 01

    Businesses contribute

    Maintain profiles and submit events through focused portals.

  2. 02

    Structure and control

    Permissions, validation and consistent publishing workflows.

  3. 03

    People discover

    Search, maps and categories connect visitors to places and events.

  4. 04

    Promote and learn

    Content, campaigns and analytics inform the next improvements.

An evolving platform: publishing, discovery and promotion designed to work together.

The brief

Create a modern destination for residents, visitors and businesses that can grow with Bilston. The platform needs to showcase places to visit, shops and services, food and drink, music, history, news and events while also supporting the operational work behind town-centre promotion.

From website to town platform

The revamp combines a public-facing discovery experience with structured business and event data. Directory categories, location information, mapping and search help visitors find useful places and activities. Behind that experience, dedicated portals let businesses and venue operators contribute without every update becoming an administrative request.

  • Business directory with categories, locations, maps and filters
  • Self-service business profiles and controlled publishing workflows
  • Event creation and management by participating businesses
  • Dedicated music venue and event publishing tools
  • Town guides covering visits, food, shops, services and history
  • BID services, business support, grants and funding information

Self-service without losing control

The portal model reduces repetitive administration and keeps information closer to the people who know it best. Businesses can maintain their details and promote events through focused workflows, while validation, permissions and consistent data structures protect the quality of the public site.

Custom WordPress development

The build uses WordPress as a publishing foundation with bespoke portal and event-management functionality layered around it. Custom plugins handle business records, category filtering, location editing, maps, event data and front-end presentation. The result remains manageable for content teams while supporting workflows that an off-the-shelf directory theme would struggle to deliver cleanly.

Public experience

Clear mobile-first journeys across businesses, events, music, culture and town information, supported by maps and useful filtering.

Business tools

Purpose-built portals for profile management and event publishing, designed for business users rather than WordPress specialists.

Platform operations

Structured content, permissions, moderation, reusable data and maintainable custom development for ongoing town-centre activity.

SEO, marketing and advertising

The platform is designed to create useful, indexable routes into Bilston: individual business profiles, category pages, event listings, local guides and editorial content. Technical SEO, local search, campaign landing pages, social promotion, paid advertising and analytics work together to turn the website into an audience-building asset.

  • Search architecture for businesses, categories, events and local intent
  • Content planning across evergreen guides and timely town activity
  • Social campaigns that give businesses and events more reach
  • Paid promotion with campaign tracking and measurable destinations
  • Analytics to understand discovery, engagement and useful actions

An evolving local digital service

Discover Bilston is an ongoing platform build. The website, portals, event tools and growth activity can evolve as businesses participate and new needs emerge. That combination of development, operations and promotion is what turns a redesign into useful local infrastructure.

The goal is not simply to publish more pages. It is to make Bilston’s businesses, events and stories easier to contribute, discover and promote.

The project in focus

One place to discover more of Bilston.

A connected approach to local discovery, contribution and promotion, with room for the platform to keep evolving.

Contribute

Review

Publish

Discover

Build a platform around your community

Bring people, places and useful information together with clear journeys and practical publishing tools.

Discuss your platform